Enabling Agility and Trust in The Digital Insurance Landscape of Today
The insurance industry is undergoing a profound transformation, driven by evolving customer expectations, regulatory shifts, and the urgent need for operational agility. From life and health to property and casualty, insurers are rethinking how they engage with clients, manage risk, and deliver value.
Emerging technologies like AI, process automation, and predictive analytics are enabling insurers to streamline claims processing, detect fraud in real time, and offer hyperpersonalized products and services. As customer journeys become increasingly digital, insurers must adopt new ways of working that are smarter, faster, and more responsive.
Top 3
Insurers operating in Portugal
+10
Clients in the Industry
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Delivering Value Where It Matters Most
Insurance
We merge deep industry knowledge with innovative technologies to help insurance companies evolve their systems and drive business transformation, supporting strategic goals across operations and customer engagement.
Financial Services Regulators
We’ve partnered on multiple initiatives with insurance regulators in Portugal and abroad, contributing expertise and insight to support modernization, compliance, and sector-wide innovation.
Meeting challenges with Tailored Capabilities
Digital Channels
Physical Channels
Contact Center
Agents
Sales & Marketing
Customer Service
Operations
Collections
Risk & Audit
Legal & Compliance
Talent & HR
IT
Enhancing Risk Management and Improving Customer Journey
Our goal is to help Insurance companies differentiate and transform their businesses and operations by adopting innovative technologies such as AI and Cloud, improving not only their customer relationship but also their workforce productivity and efficiency. Our success is built on our ability to get to the heart of the issue and find the best solutions for our clients.
Unipartner supports organizations navigate the complexities of digital transformation by delivering tailored solutions that enhance operational efficiency, customer engagement, and regulatory compliance. With deep industry knowledge and a strong focus on innovation, we provide strong support to insurers in embracing this shift by helping them modernize legacy systems, automate core processes, streamlining claims and policy management, and building data-driven strategies that foster resilience and growth.
Our highly certified team has successfully supported the top public and private insurance organizations to:
Accelerate AI adoption for smarter ways of working, data-driven decision making, and productivity increase.
Deploy tools that drive automation across policy management and customer service.
Enable hyperpersonalization through advanced analytics and customer journey mapping.
Modernize core systems while ensuring compliance and data security.
Foster new ways of working that improve agility and collaboration between different departments.
We ensure our solutions are scalable, secure, and impactful and insurance companies that partner with us benefit from our wide-ranging expertise, ready-to-deploy software, and top-tier solutions, all specifically designed for the insurance sector.
Innovative Solutions for your digital transformation
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Elevate your business with our Key Service Offerings
Application Services
Equipping organizations with agile, full life cycle services with people-centric, impactful solutions.
Business Applications
Delivering smart, cost-effective digital solutions that help organizations overcome challenges.
